Privacy Policy
Last updated: 09/09/2025
This Privacy Policy ("Policy") explains how Coinprix ("Company," "we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website, mobile application, and any related services (collectively, the "Services"). Please read this Policy carefully. By accessing or using our Services, you agree to the terms of this Policy.
1. Information We Collect
We may collect the following types of information:
Personal Identification Information: Full name, address, email, phone number, date of birth, nationality, identification documents, and government-issued IDs for KYC/AML compliance.
Financial Information: Bank account details, payment card information, wallet addresses, transaction history, trading activity.
Technical Information: IP addresses, browser type, operating system, device identifiers, cookies, log data, and geolocation data.
Usage Information: Interactions with our platform, preferences, communication history, support inquiries.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our Services.
Process transactions and payments securely.
Verify your identity in compliance with KYC/AML laws.
Detect and prevent fraud, money laundering, and illegal activities.
Comply with legal obligations and regulatory requirements.
Communicate with you regarding transactions, updates, promotions, and support.
Personalize your experience and enhance platform security.
3. Disclosure of Information
We may disclose your information to:
Service Providers: Third-party vendors who help us operate, such as payment processors, identity verification partners, cloud hosting providers, and analytics services.
Regulators and Law Enforcement: When required by applicable law, regulation, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets.
Affiliates and Partners: To provide integrated services, marketing, or compliance support.
We will not sell or rent your personal information to third parties.
4. Data Retention
We retain your personal information as long as necessary to:
Fulfill the purposes outlined in this Policy.
Comply with legal, tax, and regulatory obligations.
Resolve disputes and enforce agreements.
When information is no longer required, we securely delete or anonymize it.
5. Data Security
We implement industry-standard security measures, including encryption, firewalls, access controls, and regular security assessments, to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to:
Improve platform functionality.
Analyze user activity.
Remember your preferences.
Deliver targeted advertisements (where applicable).
You may manage cookie preferences through your browser settings, but disabling cookies may affect your experience.
7. International Data Transfers
Your information may be stored and processed in countries outside your jurisdiction. By using our Services, you consent to such transfers, which may be subject to different data protection laws.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or update your personal information.
Request deletion of your information.
Restrict or object to data processing.
Withdraw consent at any time (where applicable).
File a complaint with a data protection authority.
Requests should be sent to [email protected]. We may require identity verification.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
10. Children’s Privacy
Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it.
11. Changes to This Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our Services constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Coinprix
Email: [email protected]
Address: Bartycka 22B, 00-716 Warszawa, Poland